My bill is not correctly assigned to my phone number, so I cannot access the bill or see it in my app because my phone number is not linked to the contract.
Edit o2_Kathi 12.05.25 Moved from the section o2 Mobilfunk to English o2 Community: Mobile + Title adapted for a better overview
Welcome to the O2 Community
What exactly is the problem with your bill? In what way is it not assigned or linked correctly?
I’m sure a mod from O2 will be able to solve your problem quickly.
Und vielleicht könntest du diese Frage in den Englisch-Bereich verschieben?
Beste Grüße/best regards
Timor
You should register your phone number for My o2, then you will also have access to your bill.
I already have a phone number, which I use for the phone I bought with O2 Handy package but I have no way to register the invoice to my number, and when I check in My O2 tariffs the payment/contract doesn’t appear. Is there anyway to link my O2 number to this contract?
Thanks!
You should register your phone number for My o2, then you will also have access to your bill.
Hello
nice that you have found your way to the o2 Community and that you have
contacted us here.
I see that you've already received great support here. Thank you so much
Is it about the phone number you registered with or does it concern
a different one? If it concerns a different number, you need to register on My o2.
Best regrads
Daniela
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